[Resolved]  OneAssist Consumer Solutions — credit card charges

Dear one assist team,

I have received sms from hdfc bank that rs-1399/- deducted from account to one assist plan on 29/06/18. I am not at all interested in this services. So kindly requesting you to deactivate my plan immediately.

Please deactivate my plan.

Date of incident : 3june 2018
Hdfc credit card no:xx1414
Oneassist relationship number : 4769529
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Aug 6, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Sreelal,

Greetings from OneAssist,

We are sorry for the trouble caused to you.

As per your request we have initiated the cancellation process vide service request number - 3317336. Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

Thank you,

Regards,

Sophia,

Team OneAssist.
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