[Resolved]  OneAssist Consumer Solutions — credit card/one assist plan cancellation and refund

Address:600018

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 28/03/18. Without my permission. I also got a mail and a post from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. So, cancel the membership and refund my amount.

One assist membership number - 4042733
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Apr 4, 2018
Complaint marked as Resolved 
Taking quick action for this complaint has been resolved, Thank you.
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Vinoth,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3039336 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
Complaint comments 

Comments

I do not, i repeat i do not want any of your services. Stop calling me forever. Remove my number completely from your database.

I got a new credit card and the next day OneAssist guys got my number from somewhere. I am sure they have some false practices and breached by confidentiality and hacked my number from some source.

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