[Resolved] OneAssist Consumer Solutions — damage iphone 6s complaint no.3401283 | |||
Dear sir, I have purchased iphone 6s which is insured by one assist last 2 years. My i phone display is damaged. I had complaint with one assist customer service and one assist consumer complaint page after that many time one assist ask same question when did you purchase where did you purchase how handset damaged. I have many time upload photo my damaged handset, copy of invoice, photo handset box brief history of damaged mobile but after 2 month they denied. They were mentally harshment. Kindly look into this matter. Regards, Kaushal [protected] Was this information helpful? | |||
Nov 12, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 OneAssist Consumer Solutions Customer Care's response Hi Achut, We regret the inconvenience caused. Please be informed your claim was rejected as you have not submitted the documents on time, as even after 31 days you were not able to provide the required documents. This decision is taken by Insurance company. Regards, Devendra, OneAssist, Social Media Team. Verified Support Oct 10, 2018 OneAssist Consumer Solutions Customer Care's response Hi Kaushal, We regret the inconvenience caused. Please be informed your claim was rejected as you have not submitted the documents on time, as even after 31 days you were not able to provide the required documents. This decision is taken by Insurance company. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My name is Bhawani Prasad bohara
My mob. [protected] I'm from Jaipur Rajasthan
Email id [protected]@gmail.com