[Resolved] OneAssist Consumer Solutions — deactivate and refund my money

sud1508

from Chennai, Tamil Nadu

Address:

Kolkata, West Bengal, 700107

Hi,
I received a sms from hdfc bank. 26/09/19 without my permission rs-1899/ will be deduct deducted from my credit account to one assist plan activation. No need these kinds of plan activation. Kindly refund my money. As soon as possible. I take the legal action for one assist company.

There is no form sign regarding auto debit facility, how you raise invoice for this

Please deactivate and refund my money asap

Name: sudeep chakraborty
Date of incident : 26/09/2019
My credit ending no is.4429.
Wallet relationship no: 542639

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Nov 1, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

OneAssist Consumer Solutions Customer Care's response Dear Sudeep,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist