[Resolved]  OneAssist Consumer Solutions — deactivate and refund my money

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind of charging of my credit card and use of my card by the company is really a criminal act.

Please deactivate and refund my money asap
Date of incident : 12:51:34 hrs. 30 apr 2020
Icici credit card no. Xx9000
Transaction no.[protected]
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Jun 1, 2020
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Kuldeep, We never want our customers to feel this way. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
Complaint comments 

Comments

Hi, My name is smita . One Assist charge me 1899 Rs. when I asked them to refund my money. they said that they can refund only 800 RS.

kuldeepmzn sir did they refund full amount.
Can you tell me where did you get ons assist Id No.
If possible can you share ur contact no.
One Assist charge me 1899 Rs. when I asked them to refund my money.Dear Customer, we have registered request for New Policy WA Privilege Single Rs. 1899 for OneAssist. Your request no. SR[protected] dated 15-JAN-21 will be completed in 1 wkg day.

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