[Resolved]  OneAssist Consumer Solutions — deactivate membership of oneassist relationship number : 7473738

Address:400083

The manager,

I have received my bank account statement from icici bank, hirnandani garden branch that rs-1899/- deducted on 01/07/2019 from my debit card to one assist plan. Without my permission. Even i don’t received any email from one assist team. I don’t even know the company and this kind [censored] onsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate membership immediately and refund my money asap

Date of incident : 16.33hrs. 01 jul 2019
Icici bank debit card no. Xx714
Oneassist relationship number : 7473738
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Feb 11, 2020
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Sanjay,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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