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[Resolved]  OneAssist Consumer Solutions — deactivate one assist plan .

Hello there

I received sms from hdfc bank yestarday that rs.1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Don't dare again to do this.

Please deactivate and refund my money asap.
Name - aven kanwar
Date of incident - 17.09.2019
Hdfc credit card no. - *0820
Mobile no.- [protected]
Email - rcsbhati.[protected]@gmail.com
One assist cancellation request no.4715392
Complaint marked as Resolved 2019-10-26 23:26:07

Complaint Status


[Sep 19, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Sep 23, 2019
Dear Aven,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 21st September, 2019 and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist
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