Oneassist Consumer Solutions — deactivate one assist plan .

 
1 Review
Barmer, Rajasthan, India
 Rcs Bhati on Sep 19, 2019
Hello there

I received sms from hdfc bank yestarday that rs.1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. I want my money back. Don't dare again to do this.

Please deactivate and refund my money asap.
Name - aven kanwar
Date of incident - 17.09.2019
Hdfc credit card no. - *0820
Mobile no.- [protected]
Email - rcsbhati.[protected]@gmail.com
One assist cancellation request no.4715392

Complaint Status


[Sep 19, 2019] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Sep 23, 2019
Dear Aven,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 21st September, 2019 and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    83%
    Complaints
    3235
    Pending
    75
    Resolved
    2644
    phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    location
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    Oneassist Consumer Solutions - deactivate one assist plan .