[Resolved] OneAssist Consumer Solutions — deactivate one assist plan

Ragumaanik

from Chennai, Tamil Nadu

Address:

600015

Sir/ ma'am,
I'm using icici credit card. Without any intimation you have deducted the amount of 1899 from my credit card.
As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:1899. This is unacceptable that you have been repeating the same.

Herewith i am sending screenshot of transaction. Kindly do the necessary action. Please deactivate the plan and refund my amount.

Name: ragu. N
Mobile no: [protected]
Date of birth :[protected]
Icici credit card no: 4375 xxxx xxxx 6002.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2972018 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)