[Resolved] OneAssist Consumer Solutions — deactivate one assist plan

karthik gangadhar

Address:

560078

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 19/9/18. Without my permission.. I didn't get any mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card. 'please cancel the service.

Please deactivate and refund my money asap
Date of incident : 19/09/2018
Icici credit card no ending. 8009

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Oct 29, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

OneAssist Consumer Solutions Customer Care's response Dear Karthik,

Apologies for the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

Verified Support

Sep 25, 2018

OneAssist Consumer Solutions Customer Care's response Dear Karthik,

Greetings from OneAssist!

We tried calling you multiple times but your phone was not reachable. Request you so share your alternate contact number on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.