[Resolved] OneAssist Consumer Solutions — deactivate one assist plan | |||
Respected sir / madam, I have got a message on 1 april, 2019 deducing money for one assist plan in my hdfc account statment. It's an harassment to me as it is done without my permission. Deactivate my one assist plan, for hdfc credit card ending 5580, i did not subscribe it. And i don't want to pay for it... Kindly deactivate and refund. Regards Diganta bora, [protected] Was this information helpful? | |||
May 6, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account using the account number given. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
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