[Resolved]  OneAssist Consumer Solutions — deactivate one assist plan of icici bank

Address:Jalandhar, Punjab

Dear team,
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

Last 5 day's i am call to one assist toll free no regarding cancellation of my policy but not proper response i am received from your side. They give me one complaint no. 3023438.

I am requesting you please cancel my policy & refund my amount asap.

My icici a/c number :[protected]
One assist id number: 3976769

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!

Arti
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May 12, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
OneAssist Consumer Solutions Customer Care's response
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3023438 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"
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