[Resolved]  OneAssist Consumer Solutions — deactivate oneassist for hdfc credit card ending 5767

I had received a call from hdfc bank for the one assist plan and i hadn't opted for purchasing the plan. Still, this insurance has been subscribed and a fee of rs. 1899 has been billed to my credit card. Please deactivate the one assist insurance plan on my hdfc card ending 5767 and issue a refund.

Name: ashwin gudemane
Relationship number: 6759623
Email address: [protected]@gmail.com
Phone number: [protected]
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May 24, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Ashwin,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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