[Resolved] OneAssist Consumer Solutions — deactivated my one assist plan

Keshav950

Address:

B-block, Gautam Buddh Nagar, Uttar Pradesh, 201303

I received sms from icici bank that rs 1899/- deducted from my debit card to one assist plan without my permission. I call customer care but their are not helping me. And their are deviating from their own term and condition (6.2) of refund.

Please deactivate and refund my money
Date of incident 9 jan 2020
Icici bank debit card no.-××××××0680
One assist relationship no.- 7593402
One assist member no.- [protected]

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Jan 16, 2020

Complaint marked as Resolved

Refund total amount, Thank you

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

OneAssist Consumer Solutions Customer Care's response Dear Kumar,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 13th January, 2020. The refund will be initiated within 5 workings from the cancellation date to the account from which the amount was deducted .

Hope this resolves your issue.

Regards

Team OneAssist

Jan 14, 2020

Updated by Keshav950 Can i know the total refund amount