[Resolved] OneAssist Consumer Solutions — deactivation and refund of my money

[Resolved] OneAssist Consumer Solutions — deactivation and refund of my money

S Siyanselvan from Madurai, Tamil Nadu

Hello there I received sms from vk-assist hdfc bank rs-1399/- deducted from my credit card to one assist plan. Without my permission. I received one assist plan kit on today 15.01.2018 from post office. I dont even know the company and this kind o[censored]nsolicited charging of my credit card Please deactivate and refund my money My mobile no : [protected] tamilnadu Date of received kit : 15.01.2018 Hdfc credit card ending no: xx1757 Oneassist relationship number : 3531050 Was this information helpful? No (0) Yes (0)
Mar 5, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Jan 15, 2018 Updated by Siyanselvan I received this message also Dear SELVAM K, Welcome to OneAssist! Your relationship no. is 3531050. Register your all Credit/Debit cards via the OneAssist App www.goo.gl/UjBqf2now. Jan 15, 2018 Updated by Siyanselvan I received in this message also in my mobile no. Dear Cardmember, We have processed your SmartEMI request for Rs.1399 payable in 03 EMIs -1.50% ROI pm on card ending 1757. EMI amt is exclusive of GST. Jan 15, 2018 Updated by Siyanselvan I already many times sent. STOP OA From my mobile number to [protected] Jan 15, 2018 Updated by Siyanselvan I received reply msg : Dear Customer! We have taken your request. Your HDFCBank-OneAssist Plan will not be activated. But coming again this related messages from one assist team. Pls resolve this problem quickly pls... Verified Support Jan 15, 2018 OneAssist Consumer Solutions Customer Care's response Dear Selvam, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2769387 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist Jan 17, 2018 Updated by Siyanselvan Today 17.01.2018 I received in this message from my mobile number : Dear OneAssist Customer, Welcome to OneAssist. Your relationship no is 3531050. For assistance, call[protected] OR[protected] . Download the OneAssist app www.goo.gl/UjBqf2 and secure your account. PLEASE RESOLVE IN THIS PROBLEM. AND I CANNOT CALL CONTACT YOU. PLEASE CALL ME PLS... Verified Support Jan 18, 2018 OneAssist Consumer Solutions Customer Care's response Dear Siyanselvan, Please ignore the message. Your refund was processed on 16th January and it will take 7 to 9 workiing days for it to reflect in your bank/card accound. Regards, Team OneAssist. Jan 25, 2018 Updated by Siyanselvan Hi sir/madam. I tried to many times. But Not connect to contact you. So please contact me . My mobile no : +91 [protected] (Tamil) Jan 25, 2018 Updated by Siyanselvan For the purpose of cancellation and refunded on my account. Thanking you Jan 29, 2018 Updated by Siyanselvan You says, Request number 2769387 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. But still now not clear in my problem. Some amount credited but balanced amount not credit . What about my request application status??? Verified Support Feb 02, 2018 OneAssist Consumer Solutions Customer Care's response Dear Siyanselvan, We request you to contact your bank for the same, as we have refunded the amount. Request you to check the credit card statement. If you still haven't received the amount, then please email us your credit card statement at [protected]@oneassist.in. Regards, Team OneAssist.
Add a Comment	Share
Submit Close

[Resolved] OneAssist Consumer Solutions — deactivation and refund of my money

Related OneAssist Consumer Solutions reviews

Post your Comment