[Resolved]  OneAssist Consumer Solutions — deactivation of my one assist plan

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I did not got any mail from one assist team. I dont even know the company. I have called them many time but no direct response.

Please deactivate and refund my money asap
Date of incident : 20 jan 2019
Oneassist relationship number : 6120475
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Mar 26, 2020
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Manish,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 04th February, 2020 and the refund must have credited to your respective bank account. Request you to check with your bank.

Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Hope this resolves your issue.

Regards

Team OneAssist
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