[Resolved] OneAssist Consumer Solutions — deactivation of oneassist plan | |||
Hi, I have not even used my credit card till now. As a part of credit protection policy they deduct rs. 1399 from my Icici bank credit card on 06-July-2019 without my consent & without any prior notice. So I would like to deactivate the plan and Please refund my money back & deactivate the plan asap Oneassist relationship no.7495943 Regards Nagarjun N Was this information helpful? | |||
Aug 11, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 OneAssist Consumer Solutions Customer Care's response Dear Nagarjun, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
2 Comments | |||
Comments
I never subscribed to one assist facility but in July 18, RS 1899 was debited from my account. Again on 3.7.19, RS 1899 deducted my account. Please stop this policy immediately and refund my money which is bring deducted unauthorised. Malvika Jha Cell no [protected]
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Wrongly deeucted my balance even when i cancel my renewal plan .please refund my money back otherwise I will take legal action against you guyz
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