[Resolved] OneAssist Consumer Solutions — deducted amount on my saving account without any information - cancel the membership and refund the amount quickly | |||||
Hello there I received sms from axis bank today that rs-1899/- deducted from my saving account to one assist membership fee. I dont even know the company and this kind o[censored]nsolicited charging of my saving account and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me.. I want my money back. Please deactivate and refund my money asap... My debit card ending with 1042 My name sindu reddy bade mobile no :[protected] My account no:[protected] Ifsc code:- utib0003241, Regards, Sindhu reddy bade [protected] Was this information helpful? | |||||
Feb 25, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 24, 2018 OneAssist Consumer Solutions Customer Care's response Dear Sindhu, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2800576 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. Verified Support Jan 25, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2800576 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||||
 3 Comments | |||||
Comments
i called many times to[protected].they never transfer call to concerned dept.
Reply
Hi,
Recently 1399 got deducted from my account citing as one assist plan. I dont want this .
Cancel asap
relationship number: 1618618
Recently 1399 got deducted from my account citing as one assist plan. I dont want this .
Cancel asap
relationship number: 1618618
OneAssist Consumer Solutions Customer Care's response, Jan 25, 2018
Verified Support
Dear Customer
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2804240 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2804240 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)
service request No. 2800576 .yet i have not received any refund after 15 days..
sindhureddy.b
sindhureddy.b
OneAssist Consumer Solutions Customer Care's response, Feb 12, 2018
Verified Support
Dear Sindhu,
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.
OneAssist Consumer Solutions Customer Care's response, Feb 16, 2018
Verified Support
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