[Resolved] OneAssist Consumer Solutions — deducted money from my axis account | |||||
I received a call from axis bank regarding some debit card security on 02 jan 2018 and then i got a message that rs 1899 has been debited from my account. I request you to cancel this one assist plan. It is activated on 02 jan 2018 and an amount of rs. 1899 has been deducted without my permission. I am not interested in this services. So i request you to cancel this plan and refund my money very soon. I tried to contact customer care but i got no response. Date of incident: 02 jan 2018 Relationship no: 3499611 Was this information helpful? | |||||
Mar 1, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 04, 2018 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2734350 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) Verified Support Jan 24, 2018 OneAssist Consumer Solutions Customer Care's response Dear Alisha, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brijesh Team OneAssist | |||||
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