[Resolved] OneAssist Consumer Solutions — deducted the money without intimating anything | |||
I am using icici credit card and i got a message that assist plan has been added to the credit card and they are going to charge rs. 1399. I have not accepted, they said that you will be getting a confirmation call to accept but i didn't get any call to accept or deny. So, through this i would like to mention that i am not interested in this plan and don't charge anything and don't activate any plan to my credit card. Was this information helpful? | |||
Mar 9, 2020 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Feb 03, 2020 OneAssist Consumer Solutions Customer Care's response Dear Meghana, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
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