[Resolved] OneAssist Consumer Solutions — deducting money without user consent.

[Resolved] OneAssist Consumer Solutions — deducting money without user consent.

A ARUNAries

Hi, My name is baskaran k s On 16th march 2019 i have the following message from kotak bank "transaction of rs 1399 has been made on kotak credit card xx5209 on 16-mar at oneassist consumer sol." i have never heard about your company and i didn't do any transaction. Please refund my money back.. I have heard you sell some membership without customer permission. Please refund my money back. Was this information helpful? No (0) Yes (0)
Apr 26, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 OneAssist Consumer Solutions Customer Care's response Dear Baskaran, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected Looking forward to hear from you. Regards Team OneAssist
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