[Resolved]  OneAssist Consumer Solutions — deduction of money from credit card without my notice or approval

Address:New Delhi, Delhi, 110025

Hi.. I received a message that rupees 1399 has been debited from my credit card to one assist plan without my plan or approval this is wrong, i should have been asked for the same. Its up to me whether i need or not. I don't need any such services for my card or account and request you to kindly cancel the service and return my amount debited back to my credit card. Transaction has been made on 18 october.
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Nov 24, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Oct 18, 2018
Updated by Amreen Fatima
Card no ****0857

Verified Support
Oct 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Amreen,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

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Stop the service. This service is activated without notice. Please stop the service with immediate effect.

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