[Resolved]  OneAssist Consumer Solutions — delay and no response for my claim with airtel my secure for no. [protected]

Address:New Delhi, Delhi, 110095

I have placed my request for claim on 6th november and its been almost 10 days that i have been facing the issue i. E someday description is to be changed and someday reason for not having the invoice which i have already talked to mohd. Who is one of your associates and someday you need is cancelled cheque so still i'm facing the issue even after 10 days. Is this how you treat your customers by delaying it? This is the last week i'm waiting, if you pass my claim in this week its okay or else i'll be free to port my number to other service providers where they atleast value their customers.
Hoping for the confirmation and reply
Dikshant duggal
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Dec 18, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Dikshanth,

We're sorry for the delay. Please be informed, we have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Complaint comments 

Comments

Dear Sir please deactivate plan because your plan is very very fraud and forgery plan, useless, cheating and etc.this is last warning immediately deactivate plan if you not deactivate i while meet consumer court and action our company my account number[protected] plan id SR[protected] I'm waiting for good results

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