[Resolved]  OneAssist Consumer Solutions — excessive delay in customer service

Address:Bokaro, Jharkhand, 827001

My mobile no is [protected]. I have submitted all documents with my mobile for damage screen change regarding which one assist assured me to resolve issue within 20 working days and confirmation of process will be take place within 12 working days. After repetative call only one ans i got from u have to wt. So why not i will file a complaint in consumer form to not deal professionally with customer under given time period..

Raghav. Kr choudhary
Was this information helpful?
No (0)
Yes (0)
Oct 6, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raghav,

Greetings from OneAssist...!

We are sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they will get in touch with you shortly for the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Aug 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raghav,

Greetings from OneAssist...!

We are working on your case and awaiting a resolution from Insurance company . We will keep you posted on any development in your case.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Verified Support
Sep 04, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Raghav,

Greetings from OneAssist...!

Your phone will get delivered to you soon and will keep you posted on the same.

We appreciate your patience in the interim.

Regards

Deepali

Team OneAssist
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OneAssist Consumer Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4065
    Pending
    140
    Resolved
    3094
    OneAssist Consumer Solutions Phone
    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    OneAssist Consumer Solutions Address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    View all OneAssist Consumer Solutions contact information