[Resolved] OneAssist Consumer Solutions — fed up service of one assist and want revert refund of 1399 deducted without intimation

santoshsawant3

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421201
Website:	www.oneassist.in

Dear sir/madam,
Without intimation the amount 1399 on 16 march 2018 as one assist mfee has been deducted from my account hdfc credit card no xx xxxx 4171, one assist fee plan has been upgraded to individual power plan. I really feel sad about your services even i had deactivated your one assist service last year. Now you had upgraded another plan of individual power. This is such ridiculously behave to trap customer like me... I don't want such service to be activate... Again again without any intimate to customer how did you activate such service and trap customer like me.
Please look in these matters seriously and revert deducted money of one assist mfee in my credit card.

Your sincerely,
Santosh sawant
Mobile : [protected]

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Dec 17, 2018

Complaint marked as Resolved

please remove the post . regards, santosh sawant

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2018

OneAssist Consumer Solutions Customer Care's response "Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3008365 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
"

Dec 17, 2018

Updated by santoshsawant3 please remove the post .

regards,
santosh sawant