[Resolved] OneAssist Consumer Solutions — for account money holding and services

Mygesawat1

from Mumbai, Maharashtra

Address:

Sitapura industrial area, Jaipur, Rajasthan, 302022

To
Sub: amount hold and deducted money
Sir,
I am seying you that i am mohammed yusuf no.[protected] id[protected]
I am seying you that in december 2018 1399 rs amount was deducted in my amount without any need
I am not using any service and policies in credit card i have not using my credit card and at least i not generated pin no. Of my credit card and this is automatically block my credit card and deleverd in december 25 2018 then how to deduct my
And at present 3897.18 rs in my account hold by you so that means i am seying i want to refund my money 1399 and release my holding amount on hdfc bank ltd finally please see this matter resolve my issues close any policies and services in my account because i am not using and not used this policies

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Jun 30, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as the information given by you cannot be viewed. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist