[Resolved]  OneAssist Consumer Solutions — fraud one assist company give my money back

Address:160103

One assist company representative has misguided me and deducted the money of 1399 from my credit card by saying that these are credit card charges and added some security services which i dont need it and i have informed the company within 3-4 days about this and they are refunding only 500 which not acceptable and i want my full full money to be refunded asap.. Fraud company.
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Mar 19, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Naveen,

Greetings from OneAssist!

Apologies for the inconvenience caused. To assist you further in your case, request you to share your registered mobile number and membership ID details on ([protected]@oneassist.in).

Regards,

Devendra,

OneAssist, Social Media Team.
Feb 22, 2019
Updated by Naveen4123
One assist company representative has misguided me and deducted the money of 1399 from my credit card by saying that these are credit card charges and added some security services which i dont need it and i have informed the company within 3-4 days about this and they are refunding only 500 which not acceptable and i want my full full money to be refunded asap.. Fraud company and this my 2nd time that i am filing this complaint nothing done yet
Complaint comments 

Comments

Hi,

I'm getting sms from about the deduction for renewal but I don't want to rener it.

Please make sure you don't deduct money.
If deducted I would want it to be refunded.

SR[protected]
Mob no. [protected]

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