[Resolved] OneAssist Consumer Solutions — fraud reason for rejection | |||
I bought total protection plan for my device one plus 5t . and at the time of claim they decline the complain by a silly excuse that the sim owner and the policy owner name dos not match with each other. if this is there policy then why at first while raising complain they took the declaration mail from my uncle regard why this sim is in his name. need help to get mail address of service manager of oneassist so i should know from where do they bought my policy and i can raise a legal notice to the company. sr#3839379 Was this information helpful? | |||
Feb 15, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jan 15, 2019 OneAssist Consumer Solutions Customer Care's response Dear Amit, We regret the inconvenience caused. Please be informed, it is clearly mentioned in T&C's under the clause of EXCLUDED PERILS. The claim shall not be liable: point no. 39. Request you to check the Welcome kit sent to everyone through mail while buying the policy. Regards, Devendra, OneAssist, Social Media Team. | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Membership no - [protected]
Credit card no [protected]
Mob. No.-[protected]