[Resolved]  OneAssist Consumer Solutions — genuine claim refusal of liquid damage

Address:Jalandhar, Punjab, 140009

I am having mostly all the products of mi and I have filed claim regarding my redmi note 6 pro ...on 25 June i am going to take photo of my little daughter and my foot got slip and my phone fell in water and it happens accidentally and due to slip of my foot and one assist refuse claim by giving reason Improper handling...my service request no. 4368505..
my mobile no. [protected]
[protected]@gmail.com
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Aug 10, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Opinder,

Greetings from OneAssist...!

We are sorry to know that your claim got rejected.

The Insurance company only approves those claims wherein there is an accident because of a third party force. As per the description mentioned, the Insurance Company rejected the claim as there was no mention of collision of a third party force.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist
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