[Resolved] OneAssist Consumer Solutions — got a call from one assist and they will deduct money from my account in three days. | |||
May 18'th 2019 evening 7:30 i got a call from one assist exploding their scheme. But at last they told they will deduct an amount of 1899 from my account within three days. I have not agreed for this dedication on the call. I don't want this plan to be activated on my account. The way they are proceeding without proper consent from the customers is not good at all. I will file a consumer complaint if any amount is deducted for one assist. Also, when i call back to the number, i heard as services on this number is discontinued. Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 20, 2019 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist!!! We regret any inconvenience caused to you. We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query. Looking forward to hear from you. Regards Team OneAssist | |||
2 Comments | |||
Comments
No need to renewal and auto pay for my account
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I Received credit card statement from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i dont even know the company and this kind o[censored]nsolicited charging of my credit card please refund this one assist fee
I Received statement from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i dont even know the company and this kind of unsolicited charging of my credit card. please refund this amount.