[Resolved]  OneAssist Consumer Solutions — got a call from one assist and they will deduct money from my account in three days.

Address:Kozhikode, Kerala, 673603

May 18'th 2019 evening 7:30 i got a call from one assist exploding their scheme. But at last they told they will deduct an amount of 1899 from my account within three days. I have not agreed for this dedication on the call. I don't want this plan to be activated on my account. The way they are proceeding without proper consent from the customers is not good at all. I will file a consumer complaint if any amount is deducted for one assist. Also, when i call back to the number, i heard as services on this number is discontinued.
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Jun 28, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Complaint comments 

Comments

Hello there

I Received credit card statement from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i dont even know the company and this kind o[censored]nsolicited charging of my credit card please refund this one assist fee

HARSHADKUMAR PATEL's reply, May 19, 2019
Hello there

I Received statement from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i dont even know the company and this kind of unsolicited charging of my credit card. please refund this amount.
No need to renewal and auto pay for my account

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