[Resolved] Oneassist Consumer Solutions — I don't want any card protection plan and I want my money back

 
1 Review
 Rahul Rosan Tripathy on Apr 17, 2018
Rupees 1899/- deducted from my bank account without any intimation and without my permission

my account number is [protected]

my card number is **** **** **** 2817

my registered mobile number is ******3693

Axis Bank, Branch-Baripada, Odisha

please kindly deactivate that service unwanted by me and refund me my money asap

thanking you,
Rahul Rosan Tripathy

I don't want any card protection plan and I want my money back
Complaint marked as Resolved May 20, 2018

Complaint Status


[Apr 18, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Apr 18, 2018
Dear Sir, It's sad to see you leave. Your refund has been processed by us. Your service request no - 3091126. Now, you should check with your bank. Do let us know if you have any query - Riddhi (Team OneAssist)
Updated by Rahul Rosan Tripathy, Apr 20, 2018
no there is no updates in my bank Account...and i again want to say that i want fully deactivation of that plan and i want my full amount of money back
Updated by Rahul Rosan Tripathy, Apr 20, 2018
some of your representatives are forcing me to change my plan and they are trying to give me some discount instead of refunding my full amount... kindly look into that matter... m totally irritated with your this type of service...i dont know what to do and what not to
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    Oneassist Consumer Solutions - I don't want any card protection plan and I want my money back