[Resolved] OneAssist Consumer Solutions — i don't want any subscription and want the money refund | |
Hi, My mom has received a call from one assist, and without clear intimation on the product, her approval has been taken and money has been debited. She does not want any subscription and wants the money to be refund. This is the second year an amount of 1899 has been deducted, we already spoke to one assist customer care when this happened last year and no action as taken. Please remove the subscription and she does not want any protection plan. Was this information helpful? | |
May 26, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 OneAssist Consumer Solutions Customer Care's response Dear Customer, Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Riddhi Team OneAssist | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Why u r activate this type of plan without customers permission. This type of behaviour is totally unacceptable.
So avoid this think.