[Resolved]  OneAssist Consumer Solutions — I want to cancel one assist subscription from my hdfc credit card

Address:Thrissur, Kerala, 680582

Recently i applied for a credit card and i got the card and this One Assist membership package. I don't know how i subscribe this assist service. And now they are asking to pay charges from my credit card. I want to cancel this subscription and refund me if they charge.
Relationship no:4748885
Plan name: Enhanced WA power single plan
mob no: [protected]
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Jul 17, 2018
Complaint marked as Resolved 
Request of cancellation success ...
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Bishi,

Greetings form OneAssist,

As requested by you we have initiated the cancellation process vide service request number - 3339681. Your refund 1399/- will be credited in your account within 5 to 7 working days.

For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help.

Regards,

Sophia,

Team OneAssist.
Complaint comments 

Comments

I don't want this to activated, please deactivate asap
This is regarding a call, I got last week, informing me 1800 rupees will be deducted from my account, as part of this system which will be useful for me for my account in icici.
I don't wish to spend rupees1800 right now.I got a number of calls from 409...
Please look into this matter.
Sonia Bhadsawle Telang's reply, Jul 2, 2018
Do not deduct any amount from my account

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