[Resolved]  OneAssist Consumer Solutions — I want to cancel the plan

Address:560100

I just want to cancel the plan as i don't require it anymore. When i called the customer service they are sooooo irritating and annoying and just not letting me to cancel the plan. They just keep on trying to convince me and i git so much irritated and just disconnected the call from them. Please help me out how to cancel this # membership. My relationship id is 1394674. My bank is hdfc
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Nov 25, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2469002 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
Oct 27, 2017
Updated by Saiy
Still my membership is showing as active, check once.
Complaint comments 

Comments

I had a phone insurance taken i renewed it 2nd time after a year but accidentally my phone got damaged and i called their website and the customer care told me to login online from their website to register the damage . But i have been trying since a week their login tab on the website is not functional.
OneAssist Consumer Solutions Customer Care's response, Oct 24, 2017
Verified Support
Dear Amit,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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