[Resolved] OneAssist Consumer Solutions — insulting during call

Karra Gopi Rao

from Gobardanga, West Bengal

Address:

Kolkata, West Bengal, 700119

I had taken one year extended warrenty of water purifier through amazon but today i. E on 30th oct 18 arround 17.51 a lady called me regarding this i just said i m in trining called me after 7pm without any reply from back end i heared laughfing sound which is totally embrassing me and i felt insulted the way she behaved infact my concentration turned and i felt was i said something wrong to lady or i used words which is un ethical. Infact i also belongs to some reputed organisation and i also know how to talk with customers infact this was rediculous for the immage of the organisation. So kindly looked into the matter seriously. I[censored] have recording facility then immedietly act upon ot for the sake o[censored]r organisation other wise the messege implies negetive impression about ur organisation.

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Dec 1, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Apologies for the inconvenience caused. However, we have noted your feedback and will use it to evaluate changes and make improvements.

Regards,

Devendra,

OneAssist, Social Media Team.