[Resolved]  OneAssist Consumer Solutions — insurance company my case rejected without reason and not refund balance

Address:	Mumbai City, Maharashtra, 282005
Website:	Www.Oneassist.in

Sir meine ek claim kiya hai i phone 7 32gb gold ke liye mera case closed kar diya hai bol rahe hai ki aap ke bua ji ke ladke aapke bhai nahi hai isliye aap ka case hum close kar rahe hai sir jab humne plan purchase kiya tha jab mere se bola gaya tha ki aapka yaa aapke family member ka koi bi handset ho to uske liye bhi aap kara sakte hain jab ap claim karoge to humhe 1 letter or 1 gifted mail send karni hogi bas to pir ab jab hum claim raised kar rahe hai to pir company ye kyu bol rahi hai ki apke bua ji k ladke apke bhai nahi hai.??? Why. Meri khash bua ji ke ladke hai to pir mera bhai kaise nahi hua ap hi batao. Sir ye koi resion nahi hai ki bua ji ka ladka apka brother nahi hai to hum aage apka case process nahi kar sakte so plz i request you my case again reopen mera case pir se open karayee.. And
Jo bhi apki requirements hai wo mei saari complete karunga sir jab plan purchase karaya tha team ne jab ye nahi bola ki apki bua ji ka ladka apka bhai nahi hai to ap plan purchane nahi kar sakte. To pir ab ye bhai nahi hai ye bich mei kanha se aagya. Ya to humko plane dete time batana chahaiye ki apke family members ke liye nahi hai. Sir humne plane 2600. Rs ka purchase kiya hai ya to hamara poora paisa bapas karaye nahi to hamara case pir se re-open kariye. Plz help me. As nd my contact number [protected]