[Resolved] Oneassist Consumer Solutions — Irresponsibility in settling theft claim as per policy

 
4 Reviews
Maan, Maharashtra(andheri.e), India
User
 prime2
One assiet company has arranged a pick up from my mobile (Redmi 2 prime 16bg) office on 1-jul-2016. Looks like nothing is happening to that arrangement and i am loosing time.

Not sending membership id or mail


Also when ever i call customer care. Oneassist company after buying mobile insurance policy. I am in total loss now.

My mobile no-[protected] and email [protected]@mail.com, [protected]@e2serv.com
Complaint marked as Resolved Jul 20, 2016

Complaint Status


[Jul 19, 2016] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

I Buy Redimi 2 Prime from snapdeal.My mi set they keep 15 days and when I call him they say wait you tell me how much I wait the pick mi service.one assist they have not given reference number and e-mail to me. one assist say you mobile number is not registered.
Dear prime2,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Thanks

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    Customer satisfaction rating
    83%
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    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    Oneassist Consumer Solutions - Irresponsibility in settling theft claim as per policy