[Resolved]  OneAssist Consumer Solutions — many complaints against vikas

I faced this issue with Vikash Patel his contact no is [protected] and [protected] which is presently active in all Google pay and phone pe sites ...he is looting all the customer in olx websites by selling different products saying he is in army and sending proof by sending pan card adhaar card and even I card ..with him one more person involve in that whole act...name Praveen he also introduces himself as his senior who sent his all above mentioned document ...so first he asked for paying 4k for delivery the. After getting money he again called and asked for full payment. Of 24k while trusting him based on his I'd proofs.. I have given the money but now again he asking for another 13 k for insurance which I have not given ...and he is still active with the above no ..whether he belongs to army is not case how he got even army personnel Id card photo is the issue ..and most of the person by seeing this they get trapped as they hav trust on defence guys...
Finding out whether he pertains to army or not is least... Need your help in getting the money back and also similar incident should not happen again ..
I hav read and realised that even after reporting here no action has been taken yet except finding out whether he pertains to army or not.
To help on this case am sharing olx id [protected] and now active I'd with the same details is olx id [protected].

Live id can help to tracking him and catch him now.

" I have read many of the consumer complaints on vikas.. users would have made cases against him and its really ashamed that none of them tried to catch him .. "

Hope you will catch him now or else I will take it as this is for information not for action.
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Jun 22, 2019
Complaint marked as Resolved 
Incorrectly done. Wanted to do against consumer complaints as many are complaining but still no progress...
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter/are unable to fetch any details with the information shared by you.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.

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