[Resolved]  OneAssist Consumer Solutions — membership fee

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9602 without my concern on date:15/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1818856
Name :- dhivya anbalagan
Credit card number ending : 9602
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Apr 16, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Dhivya,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2983335 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
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