[Resolved]  OneAssist Consumer Solutions — mentally harassment by oneassist

Address:New Delhi, Delhi

I am neha gupta my phone got dead on 5 aug18 my complaint number is3424934. I called to oneassist on 6 aug and they are not able to say clearly that, what exactly docs and mail i should upload. After claiming every 2nd day i am getting call from oneassist that your docs are not clear pendency is still over there. How can docs. Were still pending when i uploaded with instructions of one of the oneassist employee. I think they are not in mood to give a claim for my handset. They giving me mentally harassment on daily bases
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Sep 23, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Neha,

Greetings from OneAssist!

We regret the inconvenience caused. Please be informed, we have received your documents and we need 48 hours for the verification procedure. You will receive an email from concerned team. Appreciate your patience in interim.

Regards,
Devendra,
Team OneAssist.
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