[Resolved] OneAssist Consumer Solutions — Mi note 3 phone submitted for repair in service center for more than 60 days | |||||
When i claimed my phones damage under the insurance they took my phone for repair and haven't given it back to me for the past couple of months. They keep on changing the due date but do not inform me until i call to ask them. They even gave me a call that the phone is dispatched and will get in 48 hours but still i didn't get the phone. Please find service request number 1433642 Mobile claim request - 872485 Was this information helpful? | |||||
Sep 27, 2016 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 OneAssist Consumer Solutions Customer Care's response Dear Emmanuel, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you & appreciate your patience. We are working on your case and we will keep you posted on any development in your case. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected] Regards, Team OneAssist | |||||
 2 Comments | |||||
Comments
Sir,
I bought kindle and one assist from amazon on 4th Sept., 2016. Due to chinesse language I am not able to use kindle and I am also not able to activate the one assist software. Temporarily I lost interest due to language problem. I also do not know that I should activate the one assist within a month. Now on trying to activate the same it says I have to contact you and hence this email to you. Kindly advice me how to use the software one assist now. Will you send me a new activation code? My phone number is [protected] and my name is Dr.R.Lakshmipathi
I bought kindle and one assist from amazon on 4th Sept., 2016. Due to chinesse language I am not able to use kindle and I am also not able to activate the one assist software. Temporarily I lost interest due to language problem. I also do not know that I should activate the one assist within a month. Now on trying to activate the same it says I have to contact you and hence this email to you. Kindly advice me how to use the software one assist now. Will you send me a new activation code? My phone number is [protected] and my name is Dr.R.Lakshmipathi
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Like Emmanuel there must be so much customer suffering with this issue...
Greeting from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330
Regards,
OneAssist.