[Resolved] OneAssist Consumer Solutions — mobile protection | |
I had taken a mobile protection plan and the mobile got damaged. I raised a claim after 4 days due to a death.. Now claim is rejected bcos the claim is 4 days old.. No humanity.. While giving the inurance plan they were behid the money now when it is coming to giving insurance they ask many things.. Just o stop giving money Complete cheating of individuals... Hard earned money No humanity Was this information helpful? | |
May 25, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 OneAssist Consumer Solutions Customer Care's response Dear Arun, Greetings from OneAssist!!! We understand your concern however, as per the Terms & Conditions laid down by the Insurance company one needs to inform the handset damage within 48 hours to us. Because this was done more than 48 hours later, the insurance company has rejected your claim. We are sorry but we won't be able to help you in this matter. We request you to get your phone repaired from an Authorised Service centre and provide us with the Invoice. Hope this answers your query. Regards Team OneAssist | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4066
Pending
140
Resolved
3095
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Post your Comment