[Resolved]  OneAssist Consumer Solutions — money 1899/- rupees deducted from my hdfc credit card ending with 8558 without my concern

Address:Thane, Maharashtra, 421301

Dear team,

I am a hdfc credit card holder. The card has auto debited with rs. 1899/- from my credit card number ending with 8558 without my concern on date:28/09/2018.
I did not received any call from one assist or gave any permission or shared otp to activate the one assist plan.
I am not interested about this service and don't want this membership. So cancel the membership and refund this debited amount of rs.1899/- in my hdfc credit card back.
Name :- nandlal prajapati
Mobile no. :- [protected]
Credit card number ending :- 8558.

Thanks,
Nandlal prajapati
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Nov 22, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3656641. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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