[Resolved]  OneAssist Consumer Solutions — money deduction from my credit card without permission

Hello there

I received sms from kotak mahendra bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Message reveiving date - 11/4/2018
Time - 10:54pm
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Jun 4, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Customer,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Riddhi

Team OneAssist
Complaint comments 

Comments

Mara mobail hath me tha yo gir gaya or screen toot gaya to aap ke service executive mu koi bhari force ke bare me bata rahe he or mene pucha to usake pas koi javab nahi he mene 7 bar call kiya par koi javab nahi mil raha agar aisa hi he to me jago grahak jago or consumer foram me camin karuga

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