[Resolved]  OneAssist Consumer Solutions — my oneassist membership cancellation

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6708 without my permission on date:03/09/2020. I am not interested in this service and don't want to continue this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

It's my second time i'm filing this complaint. I want immediate action to be taken from your side.

Oneassist relationship number : 11337943
Name :- shibra aarif
Credit card number ending :- 6708
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Aug 14, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear shibra,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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