[Resolved]  OneAssist Consumer Solutions — no need one assist plan and refund request

Address:6.15-2 Kaliamman kovil street .Duraisamy puram, 627856

Hi,
I received a call from icici bank. 08/09/19 without my permission rs-1899/- deducted from my saving account to one assist plan activation. No need these kinds of plan activation. Kindly refund my money. As soon as possible.

Please deactivate and refund my money asap

Name: mariselvam. K
Date of incident : 08/09/2019
One assist plan number : 8266931
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Oct 23, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Mariselvam,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
Complaint comments 

Comments

Hello,

I got a message from the ICICI Bank that Rs. 1899 to be deducted from my account for One Assist plan. But I am not willing to renew it further.

So, kindly deactivate my One Assist Plan quickly. Thanking you.

Puspalata Mishra

Relationship No. - 2817031

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