[Resolved]  OneAssist Consumer Solutions — no response from cancellation department

Address:	Mumbai City, Maharashtra, 400104
Website:	www.oneassist.in

Hi,
I had given a cancellation request for my one assist insurance for my apple iphone which was done on 2 jan 2018 and cancellation request was done on 6 jan 2018. I was told to recieve a confirmation call within 24 to 48 hrs for the cancellation of my insurance from the cancellation department of one assist, but till date i have not received a single call from the cancellation department, but only recieveing calls from the sales department. Upon contacting on customer care, i am being told that request is being forwarded but still i didnt recieve any calls.
I am already in my free look in period and the one assist team is trying to delay my cancellation request or what i dont know.

Cancellation request number - 2743634