[Resolved] OneAssist Consumer Solutions — non receipt of the voucher code for reactivation of my policy which was renewed automatically | |||
I am yet to receive my voucher code to reactivate my policy. Kindly arrange to send it in my mail address as early as possible. Please note i have taken the policy to securing my wallet & bank cards in the year 2014 and since the same is being automatically renewed. This year i have received a sms on 4th november in my registered mobile to reactivate the voucher using the code being sent in my registered mail. But unfortunately the same is not received and i am unable to re actvate. Kindly arrange immidiate compliance. Malay ray Plan - power individual Mail: ray. [protected]@gmail.com Relationship no of previous year[protected] Contact no: [protected] Was this information helpful? | |||
Dec 19, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 OneAssist Consumer Solutions Customer Care's response Dear CustomerGreetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Sagar Team OneAssist | |||
 3 Comments | |||
Comments
Mob-[protected]
Mail id-Mohd.[protected]@Gmail.Com
Hdfc Card-4270
Debit amount-1899
Without my permission you have debited from my hdfc credit No. ---4270. without delay refund the money to my card. I am not interested to be a member of one assist membership in your company.Other wise very soon the matter will take the consumer court against you.
Mail id-Mohd.[protected]@Gmail.Com
Hdfc Card-4270
Debit amount-1899
Without my permission you have debited from my hdfc credit No. ---4270. without delay refund the money to my card. I am not interested to be a member of one assist membership in your company.Other wise very soon the matter will take the consumer court against you.
OneAssist Consumer Solutions Customer Care's response, Nov 15, 2017
Verified Support
Dear Varish,
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.
Greetings from OneAssist..!
We are very sorry to hear about your experience and regret the inconvenience caused to you.
We have forwarded your details to our team and they shall update you with the current development on your case.
We appreciate your patience in the interim.
Regards
Brijesh
Team OneAssist.
OneAssist Consumer Solutions Customer Care's response, Nov 16, 2017
Verified Support
Please close my one assist that is not use for me. and without my permission and without intimation they debited amount from my account.
RAJASEKHAR KONGARA
RELATIONSHIP NO 3009550
[protected]
RAJASEKHAR KONGARA
RELATIONSHIP NO 3009550
[protected]
OneAssist Consumer Solutions Customer Care's response, Nov 15, 2017
Verified Support
Dear Rajashekhar,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2558493 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist .
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2558493 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Brijesh
Team OneAssist .
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
my card no...**************6577
one assist relationship no. 2240836
please refund my money and cancel my membership immidietly
Greetings from OneAssist...!
We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2538353 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Sagar
(Team OneAssist)