[Resolved]  OneAssist Consumer Solutions — Not cancelling my membership since last three years

Sir,
I am HDFC Credit Card Holder, once while on call with HDFC executive I activated One Assist Plan, now since last three years I am trying my best to stop these services. However every year I’m being fooled by saying that you are late in cancelling your plan, you have to cancel it only before next year renewal, you need to do nothing now your plan is cancelled next time your card will not be debited. This time I made call on 18 December 2020, wherein executive guided that our cancellation team will contact you in 48 hours and they will guide how plan will be cancelled. When on 19 Dec 2020, one assist executive called me she completely denied for cancellation of plan and was forcefully explaining plan details even after my disagreement to continue the plan. She suggested that it can be cancelled next year only before renewal and she will forward Email id of One assist on mobile, but no such message is forwarded to me. Every time mail with cancellation under process is being forwarded to my registered email and later on call executive never agrees for cancellation and my request be override by this that i accepted for continuation of plan.
I being Individual whose money is every year looted without my consent wants to end this membership immediately with condition of never debiting my card without my consent. Stop this auto renewal, no such things were ever explained at the time of implementing such foolish service, where one is forced to use it. I would prefer to use some reliable/ trustworthy company plans not of One assist.
If you see all companies like Netflix, prime amazon etc. have an option to cancel membership without any hindrances but your company always deducts money without any notice and later on force to continue plan. One thing to be noted One assist doesn’t have any email where one can contact them. Please note that cancellation cannot be done on phone calls. Please improve your system of providing services. Please stop this service on receipt of my message and further never debit my credit card. I have full right to cancel this membership forever.
Relationship No. 3263961