[Resolved]  OneAssist Consumer Solutions — one assist

Hi,

I was charged 564.05 towards my newly issues credit card in the 1st month itself inspite of not using the card.
After calling the customer care number, they informed me that these charges were towards the emi of one assist membership costing 1299.
I would like to inform you that i wasnt informed by the bank personnel offering me this credit card about any such services. Infact i was told that all annual charges on my card would be waived off if i link any utility bill with it.
I do not wish to avail any such service so as advised by the hdfc credit card customer care i called to the one assist customer care. They took 20 mins explaining me the same point 100 times that why i should use their services. The executive named juhi was not ready to listen to me. She was simply not co-operating an d helping me with my concern. She was not willing to take down my cancellation request. Finally i had to raise my voice and talk in a stern manner, only then she informed me that the cancellation team will contact me within 48 hours.
Im waiting for the same.
Kindly take down my request to cancel this service and waive all the charges so far.
Name :heer vishal shah
Hdfc credit card ending :3328
Contact number :[protected]