[Resolved]  OneAssist Consumer Solutions — One assist deactivate one assist plan

Address:600041

Hi,

I'm Using HDFC Credit card. Without any intimation you have deducted the amount of 1799 from my credit card

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated .

Kindly cancel this plan and request you to refund the amount of Rs:1799 .This is unacceptable that you have been repeating the same.

Deducted date : 8th April 2017
Name :Venkadachalapathy K
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May 22, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Apr 20, 2017
Updated by venkat52992
My Relationship No: 868143
Verified Support
Apr 21, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Venkadachalapathy,

Greetings from OneAssist..!

As per your request, we have cancelled your plan vide service request No.1928621 today.

We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist
Complaint comments 

Comments

My Mobile Phone Coolpad Note 5 has been given for repairing on 2nd Feb'2017 and till date i have not got my phone back. This is a fraud company. No one is giving any proper answer all thee commitments are given false. My Membership ID no - [protected].

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